STANDARD RESIDENTIAL WARRANTY: (unless otherwise specified)
New Piping – One (1) year
Faucets & Fixtures – One (1) year
Appliances – One (1) year *
Replacement or Repair:
Motors & Electrical Parts – Ninety (90) days
Flush Tank Parts – Ninety (90) days
Faucet Repairs – None **
Draining Cleaning – None **
* - Manufacturers warranties may be longer on certain appliances, disposals, water heaters, boilers, etc.
** - Drain cleaning and faucet repairs are strictly performed on a time and material basis with no warranty to the service.
Elements Plumbing & Heating, LLC ("ELEMENTS") cannot be responsible for any broken lines on existing piping, or cables that may become lodged in piping.
Warranties apply only to materials furnished and installed by ELEMENTS. Materials selected by customers will not be warrantied. Customers are responsible for any manufacturer warranties on their purchased materials or products.
Warranty work shall be performed during our normal working hours. If any such work is performed beyond normal business hours, customer is to pay the difference between regular and overtime rates.
ELEMENTS cannot guarantee any existing work. Certain existing conditions (i.e.: faulty existing piping or wiring) will void above stated warranties.
Per section 9 of Elements Plumbing & Heating, LLC Terms and Conditions, the following additional policies apply:
9.1 Subject to the conditions of warranty set out in Clause 9.2 the Contractor warrants that if any defect in any workmanship manufactured by the Contractor becomes apparent and is reported to the Contractor within three (3) months of the date of delivery (time being of the essence) then the Contractor will either (at the Contractor’s sole discretion) repair the defect or remedy the workmanship.
9.2 The conditions applicable to the warranty given by Clause 9.1 are:
(a) The warranty shall not cover any defect or damage which may be caused or partly caused by or arise through:
i) Failure on the part of the Customer to properly maintain any Goods; or
ii) Failure on the part of the Customer to follow any instructions or guidelines provided by the Contractor; or
iii) Any use of any Goods otherwise than for any application specified on a quote or order form; or
iv) The continued use of any Goods after any defect becomes apparent or would have become apparent to a
reasonably prudent operator or user; or
v) Fair wear and tear, any accident or act of God.
(b) The warranty shall cease and the Contractor shall thereafter in no circumstances be liable under the terms of the warranty if the workmanship is repaired, altered or overhauled without the Contractor’s consent.
(c) In respect of all claims the Contractor shall not be liable to compensate the Customer for any delay in either replacing or repairing the workmanship/Goods or in properly assessing the Customer’s claim.
9.3 For Goods not manufactured by the Contractor, the warranty shall be the current warranty provided by the manufacturer of the Goods. The Contractor shall not be bound by nor responsible for any term, condition, representation or warranty given by the manufacturer of the Goods.
9.4 Warranty is void if a balance remains unpaid.